How do we help?
The types of services we provide and the way we provide those services is key to helping people feel that we take their issues seriously.
We understand that some types of advice should be delivered one to one whilst other advice can be presented to larger groups; that's why we have developed a range of innovative advice delivery methods tailored to the needs of the people we aim to help.
- Confidential, FREE, impartial advice & assistance
- Informed choice discussions - Face-to-face
- On-site open style surgeries - As and when required basis
- End to end wrap-around service - Hand-holding
- Community out-reach events - Community events
- Group presentations - General, non-personal workshops
- Workshops - Two way interactive discussion & learning
- Home visits - Visits to homes by two trained advisors
- Postal support
- Local-rate telephone support
- E-mail support
- Street contacting - Mobile contact and support for people on the street affected by homelessness